FAQ
What does my reservation time mean?
The reservations are for check in times. This allows us to spread out the arrival of guests. Some will arrive early, some will arrive late. We will do our best to accommodate everyone. The check in time is the time you should be arriving to check in for waivers and redeem your purchase for haunt passes. From there, you will be staged in to the haunt queue line.
What is the age requirement?
Ages 13+ recommended and enforced for extreme scream zone, in all other areas the recommended age is a guideline for parents. We leave this to your judgment.
5+ for Zombie Thrill Ride Only.
Why are waivers required?
Our insurance requires everyone to complete a waiver whether you are a minor an adult. We also have specific contact tracing and Covid health questions that need to be answered.
If I have already filled out a waiver for Red Dot Paintball, do I need to do another one?
Yes, please use the confirmation link "Sign My Waiver" to complete a waiver that will link your waiver to the ticket reservations. This will ensure the fastest check in.
Why are refunds not allowed?
We have very limited reserved spots available. If you do not show, it is impossible to sell your spot. Plan wisely.
Are you hiring? Do you need vendors/sponsors?
Yes, please see the "Get Involved" page set up to send us a contact form. Let us know how you can help. We need actors, vendors and Sponsors!
Can you still do Outbreak Zombie Thrill Ride by itself?
Yes, please look for the description and send us an email. They are subject to availability for the date and time you wish to ride. Walk in basis only, no reservations are allowed for Outbreak only.
Are the actors allowed to touch me?
Actors will not intentionally contact the guests.
What is included in the VIP package?
There will be priority and dedicated check in available to VIP guests, as well as VIP line queues and a Field of Screams t-shirt included in the package.